Multichannel Management

In order to be in constant evolution with new technological inventions, we have also opted for a change in the types of services we outsource. Now, a new multichannel management outsourcing service is available to our customers to enable them to be at the cutting edge of technology.

The role of the multichannel management outsourcing service is to use all kinds of data to study the behavior of each consumer and put them to the benefit of our customers: telephone, mobile, SMS, Chat, social media ... etc.

We help our customers through our multichannel platform to know the news of their customers and prospects to better retain and prospect.

We update our customers on the news of their competitors and help them gain market share.